Ms Kate Henderson
Beilby Poulden Costello lawyers
17th December 2010 at 3 am, our lives changed dramatically when my partner of 13 years was involved in an accident in Bangkok. Scott was left with a severe traumatic brain injury and has post traumatic seizures.
The shock of what had happened and how our lives had changed so dramatically was more than enough to try and cope with. Our brilliant lawyer/friend researched the very best organisation possible to help us, as it was obvious we were in for a massive battle. Lighthouse Health Group was THE best. We met Jane and the dedicated team at LHG and they have professionally and compassionately guided us through days when we have both hit rock bottom. And unfortunately, there have been many.
The ‘world of brain injury’ was a complete unknown world to us. Add on dealing with vicious insurance companies, their lawyers, rehabilitation facilities, outpatient rehabilitation, ongoing care, gaining medical approvals for rehabilitation plans, amongst the plethora of additional medical scenarios which appear unexpectedly. To say that our lives were incredibly overwhelming and unpredictable feels like an understatement. LHG helped us through all facets of this difficult process and constantly battled on our behalf which allowed Scott and I to focus our time and energy on ‘us’.
Not only did LHG help Scott, they gave me much needed advice and strategies on being a full time caregiver. I’m getting teary writing about this. Jane and Lindy have helped me through a few breakdowns. I didn’t even know I had them. I do not know what would have happened without their constant support and guidance.
I guarantee, LHG is the team you want to guide you and your loved ones.
I whole heartedly believe Scott would not be doing as well as he is today without LHGs dedication to ensuring Scott had everything he needed to ensure the best recovery possible.
Jane compiled the most thorough Life Care Plan imaginable. This was so detailed and certainly assisted us when required. The attention to detail was remarkable.
Thank you Jane and the LHG team for advocating for Scott. And thank you for looking after me. I can honestly say both Scott and I would not be at a place we are now without you ongoing support.
You will forever have a special place in our hearts.
15 years is a long time. It was 15 years ago when our world fell apart. 15 years ago my 2 daughters Jess (7 yrs) and Ash (3 yrs) were rear seat passengers in a MVA which claimed the life of their mother and rendered them both disabled. Jess is an incomplete quadriplegic and Ash a C7/T1 paraplegic. It was the beginning of an enormous, daunting and difficult journey that would continue for the rest of our lives. During that journey so far we have encountered many stumbling blocks and frequent challenging and frightening situations.
We are however doing quite well I think!
This is in no small way thanks to the Lighthouse Health Group. The superbly efficient and compassionate staff at Lighthouse took me, a widowed farmer with 2 severely disabled daughters by the hand and led me along the road we needed to travel, avoiding the pitfalls and scaling the obstacles with patience and unwavering support. From the intense pre-settlement battles with the insurance company to the post-settlement adjustments and life planning Lighthouse has fought the fight with us and provided the light where, for a long time, there was only darkness. That partnership was forged in 2001during some of our darkest days, and remains today. One of the many reasons is that the staff at Lighthouse are familiar to us. This is because, for the most part, they are the staff we began this journey with. My girls have lost enough in their short lives so it is very important to me (and them) that the relationships and friendships they form are long term ones. This was and still is very important to me and them as well. Lighthouse is a cost effective, professional and extremely experienced company who will explain in a language that you will understand what you need and how to go about getting it. Lighthouse will support your rights as a valued member of society and they will effectively use their experience and expert knowledge to help you to make that a reality.
Aptly named, Lighthouse Health Group really is a beacon in the darkness.
Read recommendation letter ( PDF )
S . Jerome Mandel
Mandel & Norwood
20700 Ventura Blvd.
Woodland Hills, CA 91364