Sela Spencer
Office Administrator

Can you share a little about your career journey and what led you to this role?

Over the past 10+ years, I started my career in the administration field before progressing into an Executive Assistant/Operations Management position. I’ve gained extensive experience working across a range of organisations and industries, with a strong focus on government and insurance.

What inspired you to join LHG, and what do you enjoy most about being part of the team?

I joined LHG because of my son, who is now 8 years old and was diagnosed with ASD at 4 years. Seeing the NDIS from a participant’s viewpoint has given me valuable, firsthand understanding of the system’s inner workings. Being part of LHG has allowed me to expand that knowledge and contribute in a more meaningful way.

What does a typical day or week look like for you in your role? What aspects of your work give you the greatest sense of accomplishment?

No day in my week looks the same, and that’s what I love about the role. I enjoy the unpredictability, figuring out what needs solving, supporting participants through new referrals, and helping the team stay on track with their daily schedules.

How do you like to spend your time outside of work?

Staying active for me usually means chasing after my 3 kids and managing their busy routines. I also love a good catch-up with family/friends and some karaoke, even though I can’t sing to save my life, a glass of red gives me all the confidence I need.

What’s one thing you hope people know about the support you provide in your role?

I hope people know that the support I provide is genuinely centred around their needs. Whether it’s helping participants or assisting the team, I’m committed to making